In Europe and Spain there are data protection regulations designed to protect your personal information that are mandatory for our entity.
Therefore, it is very important for us that you fully understand what we are going to do with the personal data that we request.
Thus, we will be transparent and we will give you control of your data, with simple language and clear options that allow you to decide what we do with your personal information.
Please, if after reading this information you have any questions, do not hesitate to ask us.
Thank you very much for your help.
o Our name: BB PERGA SL
o Our Tax ID: B02573541
o Our main activity: Retail online travel agency.
o Our address: C/ Rosario Núm 3, 4° B, CP 02001, Albacete (Albacete)
o Our contact telephone number: +34 603725506
o Our contact email address: viajes@cubaunique.com
o Our website: www.cubaunique.com
o For your confidence and security, we inform you that we are an entity registered in the Mercantile Registry of Albacete Volume 960 Book 724 Folio 156 Sheet AB-25019, Registration 1, date 10/07/2015.
o Our main activity is subject to a prior administrative authorization regime. For your confidence and security, we provide you with the data related to said authorization and the identification of the competent body of our supervision:
Administrative authorization: registration in the register of travel agencies with license identification code CICLM-02433.
Body in charge of our supervision: General Directorate of Tourism, Commerce and Crafts of the Ministry of Economy, Business and Employment of the Junta de Comunidades de Castilla-La Mancha.
We are at your disposal, do not hesitate to contact us.
In general, your personal data will be used to be able to interact with you and to be able to provide you with our services.
Likewise, they can also be used for other activities, such as sending advertising or promoting our activities.
Your personal data is necessary to be able to interact with you and to be able to provide you with our services. In this sense, we will put at your disposal a series of boxes that will allow you to decide clearly and easily about the use of your personal information.
By accepting the privacy policy, you consent to the use of your personal data so that BB PERGA SL can communicate by any electronic means, in order to organize the trip, thus improving the speed and efficiency of the various procedures and communications.
: In general, only the personnel of our entity that is duly authorized may have knowledge of the information that we request.
In the same way, those entities that need to have access to it may have knowledge of your personal information so that we can provide you with our services. Thus, for example, our bank will know your data if the payment for our services is made by card or bank transfer.
Likewise, those public or private entities to which we are obliged to provide your personal data due to compliance with any law will have knowledge of your information. Giving you an example, the Tax Law obliges you to provide the Tax Agency with certain information on economic operations that exceed a certain amount.
In this sense, and without limitation or exclusion, we will communicate your information to transport companies, airlines, hotels, museums, insurance and reinsurance companies and, in general, to all those entities that must know the information so that you can enjoy the requested tourist activity.
In the event that, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.
We will protect your data with effective security measures based on the risks involved in the use of your information.
For this, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is secure at all times.
In the world there are countries that are safe for your data and others that are not so much. Thus, for example, the European Union is a safe environment for your data.
It is in our interest that you understand what is considered international data transfer. Specifically, they involve a flow of personal data from Spanish territory to recipients established in countries outside the European Economic Area (the countries of the European Union plus Liechtenstein, Iceland and Norway). We want to be as transparent as possible, for your greater security , we inform you that there are countries that have been declared an adequate level of protection by the European Commission, this list is available on the website of the Spanish Agency for Data Protection.
You are clearly informed that international data transfers may pose a risk to the processing of your data, for which reason you are expressly and unequivocally asked for your consent before making the international transfer of data.
We can understand risk as the probability of physical, material or immaterial damage to natural persons, such as loss of control over their personal data or restriction of their rights, discrimination, identity theft, financial losses, unauthorized reversal of pseudonymization, damage to reputation, loss of confidentiality of data subject to professional secrecy or any other significant economic or social damage.
By accepting the privacy policy, you consent to the sending of your personal data to countries that are outside the European Economic Area in order to receive the requested services, being fully aware that they may be transferred to states that do not offer an adequate level of security of personal information.
If you do not allow us to send your data abroad, we may not be able to provide the requested services, as such transfer of information is necessary so that we can carry out our activity in a consistent and effective manner.
If you do not agree with the data policy, please do not give your consent.
We will keep your data during our relationship and as long as we are required by laws, such as Law 13/2016, of July 28, on Tourism or Decree 81/2012, of May 22, on travel agencies. Once the applicable legal terms have ended, we will proceed to eliminate them safely.
At any time you can contact us to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship has ended, in the event that this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called ?portability? and can be useful in certain situations.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, in order to identify you.
At the offices of our entity we have specific forms to request said rights and we offer our help to fill them out.
To learn more about your data protection rights, you can consult the website of the Spanish Agency for Data Protection (www.aepd.es).
RIGHTS | CONTENT | CHANNEL FOR ATTENTION OF RIGHTS |
Access | You can consult your personal data included in the files of BB PERGA SL | viajes@cubaunique.com |
Suppression | You may request the deletion of your personal data. | If you want to exercise your rights, you can contact us through the following email: viajes@cubaunique.com |
Rectification | You may modify your personal data when they are inaccurate. | viajes@cubaunique.com To exercise your rights send a letter, along with a copy of your ID or equivalent document proving your identity, to verify your identity. The exercise of these rights is free. |
Opposition | You may request that your personal data not be processed. | viajes@cubaunique.com |
Limitation of treatment | You may request the limitation of the processing of your data in the following cases:
+ While the challenge of the accuracy of your data is being verified. + When the treatment is illegal, but you oppose the deletion of your data. + When BB PERGA S.L does not need to process your data but you need it for the exercise or defense of claims. + When you have opposed the processing of your data for the fulfillment of a mission in the public interest or for the satisfaction of a legitimate interest, while verifying whether the legitimate reasons for the processing prevail over yours |
However, you have the right to file a claim with the Spanish Data Protection Agency (www.aepd.es) |
Portability | You may receive, in electronic format, the personal data that you have provided us, as well as transmit them to another entity. |
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were once interested in receiving advertising for our products or services, but you no longer wish to receive any more advertising, you can let us know through the form to object to processing available at our entity's offices.
In the event that you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Agency for Data Protection, through any of the following means:
o Electronic headquarters: www.aepd.es
or Mailing address:
Spanish Data Protection Agency
C / Jorge Juan, 6
28001-Madrid
or by phone:
Tel. 901 100 099
Tel. 91 266 35 17
Formulating a claim with the Spanish Agency for Data Protection does not entail any cost and the assistance of a lawyer or solicitor is not necessary.
Our policy is not to create profiles about the users of our services.
However, there may be situations in which, for the purpose of providing the service, commercial or otherwise, we need to prepare information profiles about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs.
In this case, we will apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.
Our policy is not to use your data for purposes other than those that we have explained to you. If, however, we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide in this regard.
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+34 603 725 506 | Mon-Fri: 9h-20h | viajes@cubaunique.com
+34 603 725 506 | Mon-Fri: 9h-20h | viajes@cubaunique.com