In Europe and Spain there are data protection regulations designed to protect your personal information that is mandatory for our entity.
Therefore, it is very important for us that you fully understand what we are going to do with the personal data that we request.
Thus, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if after reading this information you have any questions, do not hesitate to ask us.
Thanks for your collaboration
o Nuestra denominación: BB PERGA S.L.
o Nuestro CIF : B02573541
o Nuestra actividad principal: Agencia de viajes on-line minorista.
o Nuestra dirección: C/ Rosario Núm 3, 4° B, CP 02001, Albacete (Albacete)
o Nuestro teléfono de contacto: +34 667504287
o Nuestra dirección de correo electrónico de contacto: viajes@cubaunique.com
o Nuestra página web: www.cubaunique.com
o Para su confianza y seguridad, le informamos que somos una entidad inscrita en el Registro Mercantil de Albacete Tomo 960 Libro 724 Folio 156 Hoja AB-25019, Inscripción 1, fecha 07/10/2015.
o Nuestra actividad principal está sujeta a un régimen de autorización administrativa previa. Para su confianza y seguridad, le facilitamos los datos relativos a dicha autorización y los identificativos del órgano competente de nuestra supervisión:
Administrative authorization: inscription in the registry of travel agencies with identification code license number CICLM-02433.
Entity in charge of our supervision: General Directorate of Tourism, Commerce and Crafts of the Ministry of Economy, Business and Employment of the Board of Communities of Castilla-La Mancha.
We are at your disposal, do not hesitate to contact us.
In general, your personal data will be used to relate to you and to provide you with our services.
Likewise, they can also be used for other activities, such as sending advertising or promoting our activities.
Your personal data is necessary to be able to relate to you and to be able to provide you with our services. In this sense, we will put at your disposal a series of boxes that will allow you to decide clearly and easily on the use of your personal information.
By accepting the privacy policy, you consent to the use of your personal data so that BB PERGA S.L can communicate by any electronic means, in order to organize the trip, thus improving the speed and efficiency of the various procedures and communications.
Generally, only the staff of our company, who is duly authorized, may have knowledge of the information that we request
Likewise, entities that need access to it may be aware of your personal information so that we can provide our services to you. For example, our bank will know your data if payment for our services is made by card or bank transfer.
Likewise, those public or private entities to which we are obliged to provide your personal data due to compliance with any law, will have knowledge of your information. Taking an example, the Tax Law obliges to provide the Tax Agency with certain information on economic operations that exceed a certain amount.
In this sense, and without limitation or exclusion, we will communicate your information to transport companies, airlines, hotels, museums, insurance and reinsurance companies and, in general, to all those entities that must know the information so that you can enjoy the information. requested tourist activity.
In the event that, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.
We will protect your data with effective security measures based on the risks associated with the use of your information.
For this, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is safe at all times.
There are countries in the world that are safe for your data and others that are not so safe. Thus, for example, the European Union is a secure environment for your data.
It is in our interest that you understand what is considered international data transfer. Specifically, they involve a flow of personal data from Spanish territory to recipients established in countries outside the European Economic Area (the countries of the European Union plus Liechtenstein, Iceland and Norway). We want to be as transparent as possible, so for your greater security , we inform you that there are countries that have been declared an adequate level of protection by the European Commission, this list is available on the website of the Spanish Agency for Data Protection.
You are clearly informed that international data transfers may pose a risk to the processing of your data, for which reason you are expressly and unequivocally asked for your consent before making the international transfer of data.
We can understand as risk the probability of physical, material or immaterial damages for physical persons, such as loss of control over their personal data or restriction of their rights, discrimination, usurpation of identity, financial losses, unauthorized reversal of pseudonymisation, damage to reputation, loss of confidentiality of data subject to professional secrecy or any other significant economic or social damage.
By accepting the privacy policy you consent to the sending of your personal data to countries outside the European Economic Area in order to receive the requested services, being fully aware that they may be transferred to states that do not offer an adequate level of security of personal information.
If you do not allow us to send your data abroad, we may not be able to provide the requested services, as such transfer of information is necessary so that we can carry out our activity in a consistent and effective manner.
If you do not agree with the data policy, please do not give your consent.
We will keep your data during our relationship and as long as we are required by laws, such as Law 13/2016, of July 28, on Tourism or Decree 81/2012, of May 22, on travel agencies. Once the applicable legal terms have ended, we will proceed to eliminate them safely.
At any time you can contact us to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship ends, if this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called "portability" and can be useful in certain situations.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, in order to identify you.
In the offices of our entity we have specific forms to request these rights and we offer you our help in completing them.
Para saber más sobre sus derechos de protección de datos, puede consultar la página web de la Agencia Española de Protección de Datos (www.aepd.es).
RIGHTS | CONTENT | CHANNEL FOR ATTENTION OF RIGHTS |
Access | You can consult your personal data included in files of BB PERGA S.L | viajes@cubaunique.com |
Suppression | You may request the deletion of your personal data. | If you want to exercise your rights, you can contact us through the following email: viajes@cubaunique.com |
Rectification | You can modify your personal data when they are inaccurate. | viajes@cubaunique.com To exercise your rights send a letter, along with a copy of your ID or equivalent document proving your identity, to verify your identity. The exercise of these rights is free. |
Opposition | You may request that your personal data not be processed. | viajes@cubaunique.com |
Limitation of treatment | You can request the limitation to the treatment of your data in the following cases:
+ While checking the accuracy of your data. + When the treatment is illegal, but you object to the deletion of your data. + When BB PERGA S.L does not need to process your data but you need it for the exercise or defense of claims. + When you have opposed the treatment of your data for the fulfillment of a mission in the public interest or for the satisfaction of a legitimate interest, while verifying if the legitimate reasons for the treatment prevail over yours |
However, you have the right to file a claim with the Spanish Data Protection Agency (www.aepd.es) |
Portability | You can receive, in electronic format, the personal data that you have provided us, as well as transmit it to another entity. |
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were interested in receiving advertising for our products or services in your day, but you no longer wish to receive further advertising, you can notify us through the opposition form to the treatment available in the offices of our entity.
In the event that you understand that your rights have been neglected by our entity, you can make a claim at the Spanish Agency for Data Protection, through any of the following means:
o Electronic office: www.aepd.es
o Postal address:
Agencia Española de Protección de Datos
C/ Jorge Juan, 6
28001-Madrid
o By telephone:
Telf. 901 100 099
Telf. 91 266 35 17
Filing a claim at the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or attorney is not necessary.
Our policy is not to create profiles on the users of our services.
However, there may be situations in which, for the purpose of providing the service, commercial or otherwise, we need to prepare information profiles about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs.
In this case, we will apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.
Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for different activities, we will always ask for your permission in advance through clear options that will allow you to decide about it.
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+34 667 504 287 | Mon-Fri: 9h-20h | viajes@cubaunique.com
+34 667 504 287 | Mon-Fri: 9h-20h | viajes@cubaunique.com
+34 667 504 287 | Mon-Fri: 9h-20h | viajes@cubaunique.com